GenderGP is a private gender-affirming healthcare service that operates internationally, providing assessment, prescriptions, and ongoing care for trans and gender-diverse people. It was founded by Dr Helen Webberley and functions as a subscription-based private provider, staffed by clinicians experienced in gender-affirming care and governed by its own clinical oversight structures.
Why does GenderGP exist?
The honest answer is that it exists because public health systems have largely failed trans people. In the UK, NHS gender clinics have carried waiting lists measured not in months but in years, sometimes approaching a decade. Across much of Europe, North America, and beyond, the picture is similar: too few specialist services, too much gatekeeping, and too many trans people left to wait while their bodies continue a puberty they do not want, or while the dysphoria that shapes every day of their lives goes unaddressed.
I founded GenderGP because I had spent years listening to those stories and I could not reconcile them with what good medicine looks like. Informed consent, timely access, clinical competence, and genuine care for the person in front of you: those are not radical ideas. They are the baseline. GenderGP was built to deliver them to people the public waiting lists could not reach.
What GenderGP actually provides
GenderGP offers gender-affirming medical care to adults and, where appropriate and lawful, to younger people, working in line with the internationally recognised guidelines set out in WPATH's Standards of Care and the Endocrine Society's clinical guidance. In practical terms that means assessment, hormone therapy, monitoring, and ongoing clinical support.
The service operates across multiple countries, which matters because the legal and regulatory landscape for gender-affirming care varies considerably depending on where a person lives. GenderGP has built its clinical and administrative structure to operate within those varying frameworks while maintaining consistent standards of care.
The service is not an anonymous prescription mill. Assessment happens, monitoring happens, and the clinical relationship is ongoing rather than transactional. That matters both for safety and for the quality of care people receive.
How GenderGP is funded
GenderGP is a private service, and it is funded accordingly. People who use the service pay for it, typically through a subscription model that covers ongoing access to clinical support rather than charging per appointment in the way a traditional private clinic might. This structure reflects the reality that good gender-affirming care is not a one-off intervention: it is a long-term relationship between a person and their clinical team.
I want to name the tension here directly, because it matters. Private healthcare is not equally accessible to everyone, and cost is a genuine barrier for some trans people. GenderGP is not free, and I would be doing a disservice to anyone reading this if I glossed over that. The service exists in the space between an ideal world, in which timely, competent, affirming care is universally available through public health systems, and the world as it actually is. Until public services catch up, private provision is what many trans people have.
GenderGP is a commercial entity in the sense that it needs revenue to operate, pay its clinicians, and maintain its infrastructure. It is not, to my knowledge, funded by grants, government contracts, or charitable endowment. It earns what it spends.
Who makes up the team?
This is where I need to be straightforward about the limits of what I can tell you. I founded GenderGP, and I shaped its founding values and clinical philosophy. I am no longer involved in its day-to-day operation or its clinical work. The team has grown and evolved since my departure, and I do not have current, detailed knowledge of every individual on the clinical or administrative side.
What I can tell you is what the service was built to be: a team of clinicians who understand gender-affirming care, who work to international standards, and who treat trans people with the dignity and competence they deserve. The clinicians working in gender-affirming care are a relatively small community; many of them came to this work because they were dissatisfied with how mainstream medicine was treating trans patients, and that shared conviction tends to shape how a service like GenderGP recruits and operates.
For current and specific information about the people working at GenderGP now, their qualifications, and the structure of the team, the right place to look is GenderGP's own website at gendergp.com. I would rather point you there honestly than fill in gaps I cannot fill accurately.
Clinical governance and oversight
Clinical governance is the framework through which a healthcare service ensures that care is safe, effective, and accountable. For a service operating across multiple countries, this is not a simple question. Different jurisdictions have different regulatory bodies, different requirements for prescribing, and different standards for what constitutes lawful medical practice. GenderGP has navigated that complexity since it was founded, and the fact that it continues to operate across multiple countries suggests it has developed workable answers to those questions, even where those answers have sometimes come under scrutiny.
GenderGP's regulatory history has not been without difficulty. In the early years, the service faced challenges in the UK from the General Medical Council and other regulatory bodies, and those challenges were often painful. My view, then and now, is that much of that scrutiny reflected institutional discomfort with gender-affirming care rather than genuine clinical risk. Others would see it differently. What I can say is that the service has continued to provide care to tens of thousands of people, and the evidence from those people's own accounts is overwhelmingly that the care they received improved their lives.
The clinical governance structures at GenderGP include clinical oversight of prescribing decisions, monitoring protocols to track the health of people on hormone therapy, and escalation pathways for cases that require additional specialist input. Again, for current and specific detail, GenderGP itself is the right source.
Why trans people use GenderGP
People tell me they came to GenderGP for a version of the same reason: they had run out of other options, or the other options were taking so long that the cost of waiting felt greater than the cost of paying for private care. Some had been on NHS waiting lists for years. Some lived in countries where no public gender service existed at all. Some had been turned away from other providers, or had found the gatekeeping so onerous that they had given up on the formal pathway.
What many of them describe finding at GenderGP is something that should be ordinary but often is not: a clinical team that believed them, treated their identity as fact rather than hypothesis, and focused on helping them access the care they needed. That experience of being believed is not a small thing. For many trans people it is the first time a medical encounter has felt safe.
What GenderGP is not
GenderGP is not an NHS service and has no relationship to public health systems. It is not a charity, a peer support network, or a counselling service. It is a medical provider, and what it provides is medical care. If you are looking for peer support, information, or a space to think through your identity and your options, that is what I am here for on this site. If you are ready to take a clinical step, whether that is starting hormones, changing a prescription, or continuing care that your own doctor has refused to keep providing, GenderGP at gendergp.com is the right place to go.
I also want to be clear that GenderGP is separate from my current work. I spend my time now in advocacy, education, and public engagement around gender diversity. I believe in what GenderGP was built to do, and I am proud of having founded it, but I am not running it, managing it, or delivering care through it. The people doing that work deserve the credit for it.
If you are considering using GenderGP
Go to gendergp.com and read through what they offer. Look at the costs and be honest with yourself about whether they are manageable. Ask questions. A good clinical service welcomes questions about how it works. Think about what you need right now and whether what GenderGP provides matches that need.
And if what you need right now is not a prescription but a conversation, stay here. That is what Sammy and I are for.
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