GenderGP is the digital gender health service I founded in 2015. This page answers the questions people ask me about it most often: what it is, who it is for, how it works, and where to go when your question is about your own account.
Am I still involved in GenderGP?
I founded GenderGP, and I am no longer the person running it. I have no input into the care its doctors provide. They work autonomously, prescribing or making recommendations for a person to take to their own doctor.
This site is my education and advocacy work. It is not a clinical service and it holds no GenderGP records. If your question is about your prescription, your account or your medication, GenderGP is the only place that can answer it.
What is GenderGP?
GenderGP is a digital gender health service founded in 2015, working internationally. It offers consultations, assessments and treatments including gender-affirming hormone therapy (GAHT) and hormone blockers, through a network of professionals.
It developed the Gender Transition Pack: a personalised, stepped care pathway built from internationally recognised clinical guidelines, including the WPATH Standards of Care and the Endocrine Society Clinical Practice Guidelines, and shaped around a person''s own goals. Transition Packs are used around the world by clinicians and by the people they care for.
I created GenderGP because so many people were being failed by the services that existed, or could not reach them at all.
Who founded GenderGP?
I did. I am a UK-trained doctor and I now work solely in education and advocacy. I spent years in the NHS before becoming increasingly concerned about long waiting times, gatekeeping, and the lack of affirmative care available to trans people.
I founded GenderGP so that gender-affirming healthcare could be provided on an informed consent basis, guided by the World Professional Association for Transgender Health Standards of Care (WPATH SOC8) and the Endocrine Society Clinical Practice Guidelines. My memoir, Being Believed, tells the story of that journey and of the battles I have fought defending my patients. There is more about my work here, and more on how GenderGP is structured, funded and governed.
Who is GenderGP for?
Anyone who needs gender-affirming healthcare and is struggling to reach it another way. That includes:
- Trans women and trans men seeking hormone therapy
- Non-binary and gender diverse people exploring their options
- Young people who need support and, where appropriate, hormone blockers or hormone therapy
- Parents and carers looking for expert guidance
- People in countries where local services are unavailable, inaccessible or hostile
- People who have waited years on a public list, such as the NHS gender identity service waiting list in the UK, and cannot wait any longer
How does GenderGP work?
GenderGP builds a bespoke Gender Transition Pack that clinicians and the people they care for use to give and to get appropriate gender-affirming care locally, in weeks rather than years. You register at gendergp.com, complete an assessment, and consult professionals as required. If it is appropriate, a personalised Gender Transition Pack is created for you.
Doctors value the Transition Pack because it guides their decisions: whether it is appropriate to prescribe gender-affirming medication, and what ongoing monitoring and follow-up care is needed. GenderGP can also work alongside your own local clinician, who can use the same pack to support you.
The model is informed consent. That means your identity and your understanding of the treatment are taken seriously, rather than asking you to prove who you are to a panel of gatekeepers before you can have care.
What is the GenderGP Hub?
The Hub is where members manage their account and receive their Gender Transition Pack. It is a digital home for the information about a person''s transition: their goals, their medical history, and anything that has changed. That information keeps the Transition Pack current, so the options in front of you and your clinician stay safe, well matched and purposeful.
Does GenderGP work with young people?
Yes. Young people can reach care in the same way adults do. The approach is careful and thorough: assessment, family support where that is appropriate, and a clear focus on wellbeing. For younger adolescents, and subject to local law, that may include hormone blockers, which give time and space to explore identity without the distress of unwanted physical changes.
If you are a young person, or a parent looking for support for one, GenderGP can talk you through the options that are open to you.
Does GenderGP work outside the UK?
Yes. GenderGP works internationally and supports people in many countries where local gender healthcare is unavailable, very limited, slow to reach or hostile. It can provide routes to prescriptions in many jurisdictions.
How much does GenderGP cost?
GenderGP charges a membership fee covering ongoing support and access to the service, with further consultations and other services available as you need them. Prices change, and I am not the person who sets them, so please check the GenderGP website for current fees.
How do I contact GenderGP?
Use the chatbot on their website at www.gendergp.com[1]. That is the quickest way to reach someone who can actually see your account.
My question is about my prescription, my account or my medication. Who do I ask?
GenderGP, through the chatbot on their website. Sammy, the companion on this site, is not connected to GenderGP and cannot see your records, your Transition Pack or your account, so they cannot answer anything about it. Nor can I: I do not hold that information.
Is GenderGP the same as helenwebberley.com?
No. This site is a separate platform I created for information, advocacy and resources about gender identity, trans healthcare and transition journeys. It is not a clinical service and it has no access to information held by GenderGP.
Think of helenwebberley.com as the education and advocacy side of my work, and GenderGP as the clinical service. They share a founder and a set of values, and they are separate organisations with different purposes.
Sammy can talk with you about gender identity, healthcare, rights and the work published here. For anything to do with your GenderGP account, please go to GenderGP.
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